Insights

Digital transformation is a trending topic within the hotel industry. For us, Alfie fully covers all aspects necessary for our hotels and guests to have confidence in our long-term digital solution.

Digital Marketing & Communications Executive
Pullman Hotels & Resorts

300%

Higher Sales Conversion

Sales conversion on mobile apps is 300% higher than traditional methods.

94%

Guests Prefer Mobile

94% of business travellers (and 80% of leisure travellers) prefer to use mobile technology to engage with staff and request hotel services.

75%

Guests Spend More

75% of travellers recommend or pay more for a hotel stay that offers personalised services.

25%

Prioritise Health and Safety

When booking accommodation post COVID-19, the 2nd most important factor for guests is well-promoted health/safety practices (even more important than Price).*

71%

Millenials Use Mobile To Shop

71% of millenials (fastest growing customer segment) believe their smartphone is their most important shopping tool.

*Reference: SiteMinder’s Changing Traveller Report 2020 - Special Covid-19 Australia Edition

Hospitality businesses need to implement initiatives to make their guests and staff feel safe in the era of COVID-19, while remaining profitable and delivering an outstanding guest experience. The Alfie platform will enable businesses to achieve all three objectives using our state-of-the-art, contact-free technology.

Andrew Clark
Alfie Co-Founder & CEO

Make the most of the market.

Use Alfie to make the most of the trend data, and see the impact it has on your business.

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