Digital transformation is a trending topic within the hotel industry. For us, Alfie fully covers all aspects necessary for our hotels and guests to have confidence in our long-term digital solution.
Digital Marketing & Communications Executive
Pullman Hotels & Resorts
Sales conversion on mobile apps is 300% higher than traditional methods.
94% of business travellers (and 80% of leisure travellers) prefer to use mobile technology to engage with staff and request hotel services.
75% of travellers recommend or pay more for a hotel stay that offers personalised services.
When booking accommodation post COVID-19, the 2nd most important factor for guests is well-promoted health/safety practices (even more important than Price).*
71% of millenials (fastest growing customer segment) believe their smartphone is their most important shopping tool.
*Reference: SiteMinder’s Changing Traveller Report 2020 - Special Covid-19 Australia Edition
Hospitality businesses need to implement initiatives to make their guests and staff feel safe in the era of COVID-19, while remaining profitable and delivering an outstanding guest experience. The Alfie platform will enable businesses to achieve all three objectives using our state-of-the-art, contact-free technology.
Alfie Co-Founder & CEO